TechRepublic's ITPapers is the Web's largest library of free technical IT white papers, webcasts, and case studies. Covering IT categories including Data Management, IT Management, Networking, Communications, Enterprise Applications, Storage, Security and much more, TechRepublic's White Paper Directory is the best source for technical white papers and IT information.

Live Chat Software, Live Help, Help Desk Software by ZaZaChat features Live Chat, click-to-call, Knowledgebase management and Support/Trouble ticket and email management. Live Visitor Monitoring, Analyze and measure business intelligence, website traffic patterns and support staff performance. If live chat department is offline customers are able to request a callback or submit a support ticket quickly and efficiently. An Online tracking is available to your customers for each enquiry. Implement is minutes, integrate with existing back office in hours. Easy to use, fast and affordable Live Chat interface. Completely customizable Help desk workflows.

KM Training and Certification, Advanced KM Training

TLA Inc. is an Anglo-Canadian consultancy with an international practice assisting leading organizations in public and private sectors optimize innovation and sustainability by understandig and applying social network principles.

InformationWeek is the leading news and information source for information technology professionals and business managers with technology management and purchasing authority. InformationWeek.com provides breaking news online and in newsletters, in-depth features, insightful analysis, benchmarking data, research reports, a wide-range of technology centers, white papers, community forums and expert opinions.