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Call 311 government information non-emergency 311-services 311 Telephone Service has been approved by U.S. Govt as a 3-digit dedicated phone number to reach government services from any location at any time. Dial-311 from any telephone and you will reach various non-emergency services thruout the nation. 311 is a new service so not all localities offer 311 service at this time, especially less populated areas. Its use is rapidly gaining momentum as more local agencies offer it. Some public-services are reporting a barking/stray dog, parking ticket info, city street maintanance but may not have info on the local County Fair, Parade and Festivities, Garbage Pickup problems, and other local services via 311 services